Cleaning Company SEO Mistakes That Are Costing You Clients

Cleaning Company SEO Mistakes That Are Costing You Clients

The cleaning industry is more competitive than ever, and effective cleaning company SEO is one of the biggest factors that determines whether potential customers find you or your competitors online.

Potential customers are making decisions online long before they ever pick up the phone. And search engine optimization (SEO) is one of the most powerful ways to get in front of high-intent clients actively looking for cleaning services. But only if it’s done correctly.

The reality is that many cleaning companies unintentionally sabotage their own SEO. Even if you offer exceptional cleaning services, a few overlooked mistakes can cause your business to fall behind competitors. Considering that 75% of users never go past the first page of Google search results, these mistakes directly translate into:

  • Lost leads
  • missed opportunities
  • Lower revenue

1. Ignoring Local SEO

Cleaning services are inherently local. Your customers aren’t searching for a nationwide brand. They’re searching for cleaners in their immediate area. That’s why local SEO is the most important pillar of a cleaning company’s online strategy.

Yet many companies overlook:

If your cleaning company is not showing up in the “Local Pack” (the map section of Google results), you’re losing out on the highest-intent prospects. This typically happens when businesses fail to:

  • Verify or fully complete their Google Business Profile
  • Upload photos, list services, or update hours
  • Add service areas
  • Maintain consistent business information across platforms like Yelp, Angi, HomeAdvisor, Thumbtack, and Local.com

How to fix it:

Start by fully optimizing your Google Business Profile with current photos, accurate details, and keyword-rich service descriptions. Then ensure your NAP is consistent across all directories. Google rewards clarity.

2. Neglecting Online Reviews

Reviews are digital word-of-mouth and they matter. For service-based businesses, trust is everything. A cleaning company may have the best team, the most efficient processes, and competitive pricing, but if they have only a handful of reviews, potential clients hesitate.

Research based on BrightLocal’s Local Consumer Review Survey shows that around 49% of consumers trust online reviews as much as personal recommendations from friends and family.

Common mistakes include:

  • Not asking for reviews
  • Relying solely on one platform (usually Google)
  • Never responding to reviews
  • Allowing negative reviews to accumulate without action

How to fix it:

Create a simple review request workflow. After a cleaning job, send a text or email asking clients to share their feedback. Rotate between platforms like Google, Yelp, and Facebook to diversify your presence. Respond professionally to every review—positive or negative. It shows customers you care and signals to Google that your business is active and trustworthy.

3. Targeting the Wrong Keywords

Many cleaning businesses focus on broad keywords like “cleaning services” or “house cleaning.” 

While these terms get high search volume, they’re extremely competitive and often too general. These keywords can also attract traffic from users who aren’t ready to book or who aren’t even in your service area.

Instead, cleaning companies should target keywords with:

  • Local intent – e.g., “deep cleaning service in Scottsdale”
  • Service specificity – e.g., “post-construction cleaning,” “move-out cleaning service”
  • Problem-solving intent – e.g., “pet stain removal carpet cleaning”

How to fix it:

Use tools like Google Keyword Planner, Majestic, Ahrefs, or Moz to research keywords that match buyer intent. Build content clusters around your main services and locations. This not only improves rankings but also helps you attract leads who are ready to schedule a cleaning.

4. Thin or Low-Quality Website Content

Your website is more than a digital business card. It’s a core part of your marketing strategy.

Unfortunately, many cleaning companies have websites with minimal text, generic descriptions, or outdated content. Google prioritizes websites that demonstrate value, expertise, and local relevance.

Common content issues include:

  • Light service descriptions
  • No location-specific landing pages
  • Missing blog content
  • No answers to common customer questions

Potential clients want to know exactly what your cleaning process looks like, what to expect, what the cost will be, and whether your team is trustworthy.

How to fix it:

Add detailed service pages that describe your process, tools, scope of work, and pricing ranges. Create city-specific landing pages, especially if you service multiple areas. 

Build blog content around customer concerns (e.g., “How Often Should You Deep Clean Your Office?”). More value equals more visibility and more conversions.

5. Poor Website User Experience (UX)

Even with great content, your website will fail to convert visitors into clients if the user experience is poor. Cleaning customers often search for services on mobile devices, which makes speed and usability crucial.

Issues that hurt both SEO and conversions include:

  • Slow loading speeds
  • Outdated design
  • Hard-to-navigate menus
  • Lack of mobile optimization
  • Confusing or missing calls-to-action

When users bounce quickly, Google interprets this as a sign of low relevance.

How to fix it:

Optimize your website for speed by compressing images, enabling caching, and cleaning up your code. Update the layout with a clean, modern design. 

Above all, ensure your call-to-action buttons are clear (“Book Now,” “Request a Quote,” or “Get a Free Estimate”) and placed prominently throughout the site. You can also reach out to Sierra Exclusive web design agency to ensure your website not only looks great but is also built with conversion in mind. 

6. Not Using Schema Markup

Schema markup is structured data that helps search engines understand your website better. It doesn’t directly increase rankings, but it boosts visibility and click-through rates by enabling rich results.

Many cleaning companies skip this technical enhancement, leaving valuable SEO potential unused.

Important schema types for cleaning companies include:

  • LocalBusiness – to clarify your business type and location
  • Service – to highlight specific services like “Office Cleaning” or “Carpet Cleaning”
  • FAQ – to mark up common questions and answers
  • Review – to showcase ratings where appropriate

How to fix it:

Add schema to your main service pages, FAQs, and local landing pages. Doing so can help your business stand out in search results with enhanced snippets, which often attract more clicks than plain blue links.

7. Failing to Track Performance

One of the biggest SEO mistakes is simply not tracking results. Some cleaning companies build a website, publish a few pages, and hope for the best without monitoring what’s working—or what isn’t.

Without tracking, you may never know:

  • Which keywords are driving traffic?
  • Which service pages are underperforming?
  • How many leads come from organic search?
  • Where visitors drop off in the booking process?

How to fix it:

  • Connect your website to Google Analytics to track traffic, behavior, and conversions.
  • Use Google Search Console to monitor impressions, clicks, and ranking queries.
  • Track form submissions, phone calls, and quote requests as goals or events.
  • Review performance monthly and adjust your content, keywords, and pages based on what the data shows.

SEO is not “set it and forget it”, it’s ongoing.

Conclusion

Cleaning company SEO isn’t optional anymore—it’s one of the most important factors in staying competitive in today’s digital-first marketplace. By avoiding these common mistakes, you can improve your rankings, build customer trust, and generate more consistent, high-quality leads.

At Sierra Exclusive, we help service-based cleaning businesses identify these issues, fix them, and build SEO systems that drive long-term growth. With the right strategy and SEO cleaning company support, your cleaning business can claim top local search positions, attract better customers, and stand out in even the most competitive markets.

If you want support performing a full SEO audit or optimizing your content, drop us a line below. Our SEO team can guide you step-by-step toward stronger visibility and measurable results.

Frequently Asked Questions

What is cleaning company SEO?

Cleaning company SEO is the process of optimizing a cleaning business website so it ranks higher on Google and other search engines. It focuses on keywords, local optimization, content, and technical improvements. The goal is to attract more customers searching for cleaning services in your area.

How important are online reviews for cleaning company SEO?

Online reviews are a major ranking factor for local searches, especially for service-based businesses. They help Google assess trustworthiness and relevance. More positive reviews also increase clicks and conversions from potential customers.

Do I need to hire an SEO agency for my cleaning business?

You don’t have to hire an agency, but experts can help you avoid mistakes and speed up results. SEO requires strategy, consistency, and technical knowledge. An agency is most beneficial if you want faster growth or don’t have time to manage SEO yourself.

How long does it take for SEO to work for a cleaning business?

Most cleaning businesses see improvements within 3–6 months. Competitive markets may take up to a year. Results depend on consistency, local competition, website quality, and your Google Business Profile activity.

Should my cleaning company have separate landing pages for each service area?

Yes, service-area pages help you rank locally in each city you serve. They give Google clearer location signals and improve relevance. Each page should have unique, localized content.

Is local SEO more important than national SEO for a cleaning business?

Yes, because cleaning companies rely on local customers. Local SEO targets people searching in your exact service area. National SEO offers little value and is far more competitive.

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