Last Updated:January 25, 2026
1. Who We Are
This website is operated by:
Sierra Exclusive Industries LLC
1750 Iris Ave #110
Sacramento, CA 95815
United States
Website: https://sierraexclusive.com
Throughout this Privacy Policy, “Sierra Exclusive,” “we,” “us,” and “our” refer to Sierra Exclusive Industries LLC.
2. Scope of This Policy
This Privacy Policy applies to:
- Website visitors
- Individuals who submit information through our forms or advertisements
- Leads collected through online and offline channels
- Individuals contacted via phone, text, email, chat, or AI-powered systems
- Customers who purchase services from us
By accessing our website, submitting information, or engaging with our communications, you acknowledge and agree to this Privacy Policy.
3. Information We Collect
A. Information You Provide Voluntarily
We may collect personal information you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Business name and business details
- Payment-related information (processed via third-party providers)
- Messages, inquiries, and responses you submit
- Information provided during calls, chats, or consultations
B. Information Collected Automatically
When you interact with our website or systems, we may automatically collect:
- IP address
- Browser type and device information
- Operating system
- Pages viewed, timestamps, and usage data
- Referring URLs
- Interaction data (clicks, submissions, engagement metrics)
This information is used for security, analytics, optimization, and performance monitoring.
4. How We Use Your Information
We use personal information for legitimate internal business purposes, including:
- Responding to inquiries and requests
- Providing, operating, and improving our services
- Sales, marketing, outreach, and lead follow-up
- Scheduling appointments, demos, or consultations
- Operating AI-powered communication systems
- Internal analytics, optimization, and quality assurance
- Payment processing and account management
- Compliance with legal and regulatory obligations
We do not sellpersonal information.
5. Communications, Outreach & AI Systems
IMPORTANT NOTICE REGARDING COMMUNICATIONS
If you provide your contact information, you acknowledge and consent that Sierra Exclusive may contact you via:
- Phone calls
- Text messages (SMS)
- Emails
- AI-powered voice agents or chat systems
- Automated or semi-automated communication technologies
Communications may occur in response to:
- A form submission or inquiry
- A business relationship or transaction
- Marketing or outreach efforts, including outbound contact where permitted by law
Some communications may be initiated using artificial intelligence, automated dialing systems, prerecorded or synthesized voice, or workflow-based follow-up systems.
Consent to receive communications is not a condition of purchase.
You may opt out of communications at any time by:
- Replying STOP to SMS messages
- Requesting removal during a call
- Contacting us directly
We honor opt-out requests in accordance with applicable laws.
6. Outbound & Cold Outreach
We may conduct outbound business-to-business outreach, including cold calls or cold emails, where permitted by applicable law.
If you believe you were contacted in error or wish to be removed from outreach communications, you may request removal at any time, and we will honor such requests promptly.
7. Call Recording & Quality Assurance
Calls with Sierra Exclusive, including calls involving AI-powered systems, may be recordedin the future for purposes such as:
- Quality assurance
- Training
- Compliance
- Security
- Dispute resolution
By participating in a call with us, you acknowledge and consent to such recording where permitted by law. Where required, additional notice or consent will be provided.
8. Advertising & Lead Collection
We may collect information through advertising platforms and lead forms (including but not limited to Facebook, Instagram, Google, and other digital platforms).
Information collected through these platforms is:
- Used solely for internal business purposes
- Governed by this Privacy Policy
- Not sold to third parties
Advertising platforms may collect additional data subject to their own privacy policies.
9. Payments & Financial Information
We may accept payments through third-party payment providers, including but not limited to:
- Stripe
- QuickBooks
- Venmo
- Zelle
- Wise (formerly TransferWise)
We do notstore full payment card or banking credentials on our servers. Payment information is processed and stored by the respective third-party provider in accordance with their privacy and security policies.
10. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Remember user preferences
- Analyze traffic and engagement
- Support marketing and analytics efforts
You may control or disable cookies through your browser settings. Disabling cookies may affect site functionality.
11. Embedded Content & Third-Party Services
Our website may include embedded content or integrations (such as videos, scheduling tools, chat widgets, analytics scripts, or payment elements).
These third parties may collect data according to their own privacy policies. We are not responsible for the privacy practices of external services or websites.
12. Data Sharing & Service Providers
We do notsell, rent, or trade personal information.
We may share information with trusted service providerswho process data on our behalf, including:
- CRM and marketing automation platforms
- AI and communication vendors
- Telephony providers
- Analytics and tracking tools
- Hosting and infrastructure providers
- Payment processors
- Advertising platforms
Service providers are authorized to use personal information only as necessaryto perform services for Sierra Exclusive and may not use it for their own independent purposes.
13. Data Retention
We retain personal information only as long as reasonably necessary to:
- Conduct business operations
- Maintain records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain security and system integrity
You may request deletion of your personal information, subject to legal and operational requirements.
14. International Users
We may collect and process information from individuals located outside the United States.
If you are located outside the U.S., you acknowledge that your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.
Where required, we implement appropriate safeguards for international data transfers.
15. Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to:
- Access personal information
- Request correction or deletion
- Object to certain processing activities
- Withdraw consent where applicable
Requests may be submitted by contacting us through our website.
16. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system can be guaranteed to be completely secure.
17. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
18. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website or services constitutes acceptance of the updated policy.
19. Contact Information
For questions about this Privacy Policy or your personal data, please contact us through our website.